You can secure your reservation directly through our website using the ‘Book Now’ button. We accept major credit cards (Visa, Mastercard, Amex) and bank transfers. Full payment is required to confirm the booking.
Our cancellation policy is non refundable. We allow to make changes of dates. Cancellations made result in forfeiture of the full booking amount. Please refer to your booking confirmation for specific terms.
Yes, a refundable security cash deposit of IDR 5,000,000 is required upon booking confirmation. This deposit is set up across all channels to cover any potential damages or loss during your stay and is fully returned after a damage inspection upon check-out.
Booking directly with House of Winds guarantees you the Best Available Rate, as you avoid third-party commissions. Direct bookings also provide you with access to our dedicated Bali Concierge Service for personalized itinerary planning, special requests, and direct communication with our on-site team.
Standard check-in time is 3:00 PM (15:00) and check-out time is 11:00 AM (11:00). This allows our team sufficient time to prepare the villas to our luxury standards.
Early check-in and late check-out are subject to the availability of the villa on the day of your arrival or departure, respectively. While we cannot guarantee them in advance, you are welcome to request them 24 hours prior to your check-in or check-out date, and we will do our best to accommodate it.
Upon confirmation of your booking, our dedicated Concierge will create a WhatsApp group with you. We offer a smooth in-person welcome at the villa, where our staff will meet you, provide the keys, conduct a brief tour, and answer any immediate questions you have. We do not use key codes, ensuring a personal and secure arrival.
Absolutely. We offer a curated list of optional services, including in-villa massages, private drivers, scooter rentals, and a dedicated chef service for breakfast or dinner. Please contact our concierge for pricing and arrangements.
Yes, high-speed Wi-Fi is included free of charge in all villas. The speed is suitable for video conferencing, streaming, and working remotely, ensuring you stay connected during your Bali holiday.
Yes, the VIllas have total privacy and can be enjoyed, including the pools, without anoying looks
Yes, your comfort is our priority. Daily light housekeeping is provided, and our team conducts routine pool and garden maintenance to ensure the property is immaculate throughout your stay.
Villas are located in Umalas, in a quiet neighbourhood, but close to Canggu and Seminyak hot spots.
We ask that all guests respect the tranquility of our neighborhood. No excessive noise is permitted after 10:00 PM. Strictly no pets are allowed. All key house rules are compiled in our comprehensive House Rules Compilation, which is provided at the time of booking.
Our Umalas villas are perfectly situated:
* Nearest Beach (Batu Belig): Approximately 5-minute drive (less than 2 km).
* Ngurah Rai International Airport (DPS): Approximately 45-60 minutes, depending on traffic.
* Popular Umalas Cafes & Dining: Many are within easy walking distance.